Call Starbucks: Speaking points for a #bettercup

Call the Starbucks Customer Service Line and ask for a #bettercup now: 1 (800) 782-7282


Here’s what you can say:

Nine years ago, Starbucks promised that they would make a recyclable cup and provide better incentives for customers to bring their own mugs. Nine years (and millions of trees) later -- we’re still waiting.

Annually, Starbucks serves over 4 billion cups of coffee (8,000 per minute), the majority of which are served in disposable paper cups that end up in landfills because they cannot be easily recycled.

When you promised us a fully recyclable cup and more incentives for reusable mugs in 2008, you said that your cup is your number 1 environmental liability, you’ve done very little.

I’d like you (Starbucks) to:

  1. Recommit to 100% recyclable cups*
  2. Recommit to 25% reusable cups**
  3. Maximize the amount of post-consumer fiber in paper cups

Thank you!
*Recommit to 100% recyclable cups: Did you know that a Starbucks paper cup isn’t just made out of paper? The inside of the cup is coated with plastic. That plastic coating can gum up paper recycling machines, so most recycling companies won’t process the cups. Serving a cup that could be recycled with standard paper would be a simple solution to this problem and would save over 8,000+ cups a minute from going into landfills.
**Recommit to 25% re-use: Reusable mugs are the most responsible approach, yet Starbucks serves fewer than 2% of its hot drinks in reusable mugs. It’s time for Starbucks to get serious and provide better incentives to help customers make the switch. In 2012, Starbucks committed to 25% more coffee being served in reusable mugs. It’s time to bring back washable, reusable mugs for customers who are staying in the store to help meet this goal.